Originally posted by BOB W
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and have you ever tried to raise there fee for more complicate returns
or do you just let them slide with the same fee
I'm usually very blessed to receive some gifts from clients, but this year has been unbelievable already. I'm at my desk snacking now on a fresh fruit bouquet from a client; I've already gotten homemade baked treats, thank you cards, a pretty necklace from someone's Hawaiian trip, couple boxes of chocolates, flowers. And thanks to reminders from Jiggers, Bees Knees, and others here, my fees aren't anywhere near cheap. Best gift is referrals (which I don't pay incentives for) and repeat business.
Originally posted by MAJ
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