Say Dennis,
Something else I don't know and since you've brought it up...Can you do this (punch the "send" button) while they're on the line without having to hang up, redial, and then send it? If so, do they have to manually punch the "receive" button when you are doing that?
Thanks for any input (and you're not even an IRS agent).
Originally posted by DTS
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Thanks for any input (and you're not even an IRS agent).
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