Trouble using the search feature

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  • Barb
    Member
    • Jan 2008
    • 47

    #1

    Trouble using the search feature

    I am new with this Wed CD product and have been trying to search the Tax book but all I get is
    " 19 documents with 0 instances" and don't know where to find them. Can someone direct me??
    Last edited by Barb; 01-21-2008, 12:26 PM. Reason: for a word
  • LMathey
    Member
    • Jan 2008
    • 50

    #2
    I am not familiar with the WebCD but in any search engine when it gives you 0 instances it means it found nothing. Try narrowing your search and being specific.

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    • Bees Knees
      Senior Member
      • May 2005
      • 5456

      #3
      Originally posted by Barb
      I am new with this Wed CD product and have been trying to search the Tax book but all I get is
      " 19 documents with 0 instances" and don't know where to find them. Can someone direct me??
      If the word is not there, it should say 0 documents with 0 instances. It should never give a number other than 0 documents when there are no instances.

      Are you using Adobe Reader version 8?

      Tell me what word you are searching and let me see what I get.

      Comment

      • Barb
        Member
        • Jan 2008
        • 47

        #4
        Search problems

        It doesn't make any difference what word I search for. I still get the same response just with different numbers. I have searched for a word that I KNOW is there and still it doesn't find it. I have to go to each individual chapter. I thought I could search the whole book. Am I wrong?

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        • Bees Knees
          Senior Member
          • May 2005
          • 5456

          #5
          Call technical support. The search feature searches the entire book at once, not just individual chapters.

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