I wonder if the IRS has ever called any of you for information? I just got a call about an amended I did for 2005. Does this sound strange to anyone besides me?
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Sounds strange to me. I would get their name, ID #, phone number and call the client about it.
After having read a few posts on the board here I am not giving out any info/copies of tax returns unless a customer signs a release form. I have in the past when the customer was doing a refinance on a home and called wanting me to fax a copy to the mortgage company. I haven't had to do this in awhile but I won't do it again. Will give a copy to the taxpayer to send to them before I do it.... sorry if I am babbling
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Best to have a POA executed and on file just to cover yourself and make absolutely sure it is documented as to who is authorized to release information regarding the amended return. As a matter of proceedure I always enclose one with an amended return. Also unfornately in this age of identity theft it is imperative you are absolutely sure who you are giving the information to. I am somewhat leary of giving information over the phone unless I am absolutely convinced of the identity of the person I am communicating with.Last edited by jimmcg; 08-01-2007, 09:12 PM.
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Identify the person first
Originally posted by jimmcg View PostBest to have a POA executed and on file just to cover yourself and make absolutely sure it is documented as to who is authorized to release information regarding the amended return. As a matter of proceedure I always enclose one with an amended return. Also unfornately in this age of identity theft it is imperative you are absolutely sure who you are giving the information to. I am somewhat leary of giving information over the phone unless I am absolutely convinced of the identity of the person I am communicating with.
Normally the IRS won't talk with you unless you FAX them the POA and they have it in their hand.
Require them to send you proof of who they are, by way of FAX!
Besides, we have to be very careful as to who we are releasing information to. We are bound by rules, the IRS knows them, and must abide by them.Jiggers, EA
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I called IRS about an amended return yesterday. The gentleman I talked to was in Atlanta and he asked me to fax him the POA and said he would call me back when he had the POA and his computer was working properly.
He called me back in about 5 minutes. The called ID said United States Gov.
He answered my question and that was the end of conversation. But I have never had one call me without me initiating a call first. That would be strange.
Linda F
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Originally posted by geekgirldany View PostSounds strange to me. I would get their name, ID #, phone number and call the client about it.
After having read a few posts on the board here I am not giving out any info/copies of tax returns unless a customer signs a release form. I have in the past when the customer was doing a refinance on a home and called wanting me to fax a copy to the mortgage company. I haven't had to do this in awhile but I won't do it again. Will give a copy to the taxpayer to send to them before I do it.... sorry if I am babbling
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Release of information
Originally posted by JAinNC View PostWhat problem resulted from you following the request of your client to fax a copy of their return to a mortgage company? If we do not recognize a voice on the phone, my policy is to verify the caller is the client with at least 3 questions? (SS, DOB, sometimes a trick question)Jiggers, EA
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