Advanced Child Tax Credit Payments stopping without notice

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Wing
    Junior Member
    • Mar 2018
    • 5

    #1

    Advanced Child Tax Credit Payments stopping without notice

    I have 2 clients who have contacted me indicating that they have received Advanced Child Tax Credit payments, specifically received in August and September, but nothing for October. Upon questioning - they are utilizing direct deposit, there have been no changes to the account / bank, no change made by client on their end (such as unenrolling), but no payment. Anyone else getting calls with a similar experience? If so, do you have any insight on what is happening?
    Thank you in advance for any assistance!
  • terryats
    Senior Member
    • Jan 2019
    • 258

    #2
    Have your clients visit: https://www.irs.gov/credits-deductio...-update-portal

    Comment

    Working...