Does anyone know of another way to update your password other than calling their 800#? I have been trying for 4 days and keep getting the message that they can not take the request now and try calling back later.
art
art
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What we did
Log in using the old password, change password and then login in again with new password.
It worked for us. -
Today, I logged in with old password, change password screen appeared, made the change and logged in - just transmitted my 1st 1099 Client for the year
SandyComment
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My old password had apparently had expired, but I could not login so I did not see another way to get the password updated other than calling the 800#. Sorry I did not make that clear on my post.Originally posted by SHADE TREE TAX SERVICE View Post
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