Is Where's my Refund lagging?

[AZ-Tax]

I have a client who is calling me everyday wanting to know the status of his refund. E-filed return was accepted on Feb 13th. I checked Sun, Mon and this Tues morning and IRS still does not have it according to Where's my refund and the site says wait at least 24 hours after e-file acceptance. Is it just to early?

[FEDUKE404]

Why checking so early ?

Well, since you are dealing with a weekend and also Monday was a federal holiday, it may have been extremely counterproductive to keep checking.

For a federal tax return that was not even efiled until Feb 13th, why is ANYONE (especially yourself!!!) wasting any time now to track down a refund??

Even if there are absolutely no problems with the return, you are (currently) dealing with far less than a week, and only a couple of business days, since the original submission.

I would nicely tell the client that processing of refunds is not instantaneous, unless he perhaps wants a "loan" arrangement from a store-front tax office, and give him the contact information to check for himself. Otherwise, I would keep track of his incoming calls and add about $25 to his tab for each call.

This is a problem you should NOT have! Maybe consider putting something in your client cover letter about "normal" processing times for refunds, etc??

FE

[BP.]

client who is calling me everyday wanting to know the status of his refund.

I printed Pub 2043, wrote the refund hotline number on it, circled the IRS website, made photocopies, and now I distribute the page, instructing clients on how THEY can track THEIR refund.