Anyone having issues with Drake efile? Earlier, a few of mine were not going, but eventually would go, but now I'm getting messages that I cannot connect. I have a handful still left to get out of here and am concerned.
Announcement
Collapse
No announcement yet.
Drake efile
Collapse
X
-
Drake e-file
Originally posted by DTS View PostAnyone having issues with Drake efile? Earlier, a few of mine were not going, but eventually would go, but now I'm getting messages that I cannot connect. I have a handful still left to get out of here and am concerned.
-
I called support thought it was me. He said they were having a back log. To just keep trying and try sending the returns one at a time until it is fixed.
Did Drake tell you to delete the unsent batches and then resend them one by one or leave them alone and they will pull them when they can? I cannot get through to talk to them.
Thanks.
Dennis
Comment
-
Originally posted by S T View PostMy question exactly as they are still unsent - I tried a couple of times to send the unsent and the Program just freezes on me - I get an error message to check my connection, but there is nothing wrong with my connection
It has to be Drake - and the phones won't go through either
Sandy
Comment
-
Drake efile
Sorry to see many people having this issue, but glad to know that I am not the only one. Can't believe phone and internet lines are down. I was looking forward to relaxing tonight instead of sitting at my computer hitting the send over and over and praying for a connection. What a mess.
Comment
-
Drake finally fixed the problem about 11:00P.M.
My last transmission had gone through, so all I was waiting for was to process the ACK, so I didn't wait up until the problem was fixed. This morning, I got the ACK.
I had a GA state return with no ACK, but I found it had been accepted by going into Drake's EF Data base.
I think I'll warn the late filers next year that this can happen on the last day of tax season due to the high volume of transmissions which might overload the system. (Although that may not be the cause of the problem, it sounds like it could be.)
Comment
Disclaimer
Collapse
This message board allows participants to freely exchange ideas and opinions on areas concerning taxes. The comments posted are the opinions of participants and not that of Tax Materials, Inc. We make no claim as to the accuracy of the information and will not be held liable for any damages caused by using such information. Tax Materials, Inc. reserves the right to delete or modify inappropriate postings.
Comment