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Worst Customer Support Ever

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    #1

    Worst Customer Support Ever

    Was using H&R Block tax software (yeah, i know, don't ask).

    Anyhow i had a problem. There was an error and i didn't know what screen to correct it in.

    After lots of talk with phone support i got this....


    "Go to the beginning of the return an got throught the whole thing very carefully and see where it is...."


    What the... !!!

    Eventually i found it on my own, but NOT how this kid told me to look for it.

    OK, rant over. Thanks for listening.

    [salut smilie face]
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    #2
    Explanation

    It is quite likely your local barber/auto mechanic has more tax knowledge than the person who responded to your call....

    Comment

      #3
      Originally posted by FEDUKE404 View Post
      It is quite likely your local barber/auto mechanic has more tax knowledge than the person who responded to your call....
      Yes.

      And they probably wouldn't waste so much of your time talking on the phone either.

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      This message board allows participants to freely exchange ideas and opinions on areas concerning taxes. The comments posted are the opinions of participants and not that of Tax Materials, Inc. We make no claim as to the accuracy of the information and will not be held liable for any damages caused by using such information. Tax Materials, Inc. reserves the right to delete or modify inappropriate postings.

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