Looking for a magic phone number

[arlo]

Have a clint that we tried to file his return in February. Message in my software (TW)
said the SS# had already been used and to paper file. Web page says return is in
process. Does anyone have a phone number they have used to get a hold of someone at the IRS that gives a ****.

[BP.]

http://www.irs.gov/newsroom/article/0,,id=251501,00.html?portlet=108

If due to Identity Theft, phone number at link above for IRS ID Theft hotline.

[FEDUKE404]

Up the creek

BTDT ("been there, done that")

The "bad" return is already in the system.

The only option your client has is to file a paper return, and let the IRS sort things out.

Next year he may get a secret PIN to use on his tax returns if ID theft is the underlying issue.

FE

[oceanlovin'ea]

The people in the identity theft department are very helpful, if that is any consolation to you. Get POA and call them.

Linda, EA

[S T]

Had one last week - we are not sure if Identity Theft or not - It was linked to a Dependent SSN

Try 866-255-0654 - it is the efile help desk

Warning though, you will have to paper file!! IRS would give me no options, file with the 8948 ( I believe that is the form #) and the rejection notice. IRS advised me client would receive additionall communication after processing.

What a "PITA"

Sandy

[taxea]

Had one last week - we are not sure if Identity Theft or not - It was linked to a Dependent SSN

Try 866-255-0654 - it is the efile help desk

Warning though, you will have to paper file!! IRS would give me no options, file with the 8948 ( I believe that is the form #) and the rejection notice. IRS advised me client would receive additionall communication after processing.

What a "PITA"

Sandy

Yes and it is going to get worse. I was just watching a news report that says ssn's of dead military and children are being used and the source is apparently someone with access to a data base who is selling the information.