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    #31
    Must use Internet Explorer

    My home computer is a Mac so I filled out the application online and submitted it but never received the payment option screen. I called Customer Service at pay.gov and they said you must be using Internet Explorer (the "preferred browser of IRS") and I was using Firefox as a browser. I was able to use IE on another computer and it went through perfectly and I have an e-mailed confirmation.

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      #32
      Just got mine done on Pay.gov. Glad you mentioned about firefox as I had filled mine out in that browser also.

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        #33
        IRS - So Modern...

        Shame.... Should support any browser..... This is 2011 - not 1997...
        Matthew Jones
        Tax Preparation
        Computer Consultant


        Tax Season is here!
        Make sure everything is working, extra ink or toner is available, Advil in top drawer!

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          #34
          Welcome any Advances

          The mere fact that we could submit our request for PTIN and now the 8554 renewal and pay online is an accomplishment that I welcome! IRS is advancing into the more modern stream of technology,

          so I believe, we should be thankful

          Sandy

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            #35
            Originally posted by MAJ View Post
            Shame.... Should support any browser..... This is 2011 - not 1997...
            I noticed no problem last night when I renewed using Firefox 4.0. And my payment already shows up on my credit card account.

            My bank web site gives me a warning that my browser isn't supported - and suggests that I upgrade to Firefox 3.x.

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              #36
              Firefox

              I used Firefox for many years but returned to IE with my new computers in January. When I used Firefox, it had an IE tab that I could use for any website that need it.

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                #37
                Len

                According to email from NAEA yesterday, the EA renewal and application rate is $30. Those who have already done this might confirm this figure.

                Linda, EA

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                  #38
                  Anyone know how long this process takes before we get our new certs?

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                    #39
                    I think the letter said up to 90 days. I did mine online a couple of weeks ago so we shall see.

                    Linda, EA

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                      #40
                      Originally posted by Uncle Sam View Post
                      If the last digit of your Social Security Number is either 4, 5, or 6, then IRS has temporarily suspended the renewal process.
                      Public notice of this was posted on the NAEA weekly EA@lert.
                      That's why is pays to belong to NAEA.
                      www.naea.org
                      This has been updated. IRS site now has a location to renew. Cost is $30. I did mine last week.
                      Believe nothing you have not personally researched and verified.

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