I did a very brief research on this and its my understanding that some states permit recording if at least one party consents and some other states when both party consent. Does anyone on the board do this and if so what is the software you use? I saw one called TRx personal call recorder that is Win 7 compatible.
Announcement
Collapse
No announcement yet.
Recording Clients phone calls & logging them on PC?
Collapse
X
-
legal
It is legal in my state and I used to record ALL calls with IRS and certain "problem" clients(my uncle was a private eye and he showed me how to quite simply attach a can ordinary tape recorder to phone) - However, my system was somewhat cumbersome and I would sometimes "forget" to push record button (Duh!) - Anyway, I did this one time and avoided a potential E&O claim from a (now) ex-client - He said "YOU told me so and so" and then I stopped him and said, "No I think I said something else, wait a minute and I'll play back our earlier conversation for you" - Never heard from him again!
Disclaimer
Collapse
This message board allows participants to freely exchange ideas and opinions on areas concerning taxes. The comments posted are the opinions of participants and not that of Tax Materials, Inc. We make no claim as to the accuracy of the information and will not be held liable for any damages caused by using such information. Tax Materials, Inc. reserves the right to delete or modify inappropriate postings.
Comment