Is anyone on this board using this service? What has your experience been? Pros/Cons? I have several potential small business clients with less than 12 people on their payroll and are asking me to take on their payroll work. I am wondering if this product may fill the bill. Your thoughts.
-
-
Why not just do it yourself?
I don't like the idea of outsourcing payroll to a vendor, so we do it all in house or the client does their own and we review at the end of the quarter and prepare the reports.Originally posted by Art View Post -
It's not the best thing since slice bread like a lot of people make it out to be. It seems to be decent software and isn't difficult to use. If these clients are using ADP you'll probably find it profitable to offer this service to them and still charge them less than ADP. If they're using Paychex you might still be able to save them money and still make a nice profit on the service.
Paycycle doesn't offer very good reports. They are very similar to ADP & Paychex - way too much paper with way too little info. What should easily be reported on one page in one report is split among numerous reports and laid out poorly. They don't even have a concise all on one page Individual Earning Report for an employee.
They don't seem responsive to suggestions. I've made numerous via phone and email. They are very friendly and polite and always state that those are very useful suggestions, thank me for the input, sometimes even state that they have received similar suggestions from others; but none of the suggestions are ever implemented.
They don't have electronic filing and tax paying for numerous state taxes. There are items on some of the Michigan forms that you can't fill in on the computer. You have to remember to fill them in after printing out the form. That is pathetic. If I wanted to fill out the form by hand, I wouldn't buy software.
It is very difficult to edit paychecks. What should be a two click process takes about 7 screens and 10 mouse clicks. You can't see a paycheck detail and edit it on the fly prior to approval. (One of many suggestions Paycycle has told me they've received numerous complaints about, yet it doesn't get changed.)
The level of client access is very poor. You have the choice of basically giving the client full access or nothing. There are no options in between to allow a client access to reports but not access to running the payroll. So every time a client you're inputting data for wants a particular report, you have to run it and email it to them.
You may want to compare it to Medlin Software, www.medlin.com. It gets very high reviews just like Paycycle. It is software you download and install as opposed to internet accessible like Paycycle so that may have some disadvantages but the cost is only $50/year not $15/month/client. I've never used it so I can't comment on it, but I plan on looking at it this month.
To Josh - this isn't outsourcing the payroll. It is online payroll software. You or the client process the data."Taxation is the price we pay for failing to build a civilized society." ~ Mark SkousenComment
-
Just like to add to my previous post, I'd recommend Paycycle over QB Payroll. From the little I've seen of QuickBooks, the payroll service is more difficult and more expensive than Paycycle."Taxation is the price we pay for failing to build a civilized society." ~ Mark SkousenComment
-
We've used Pay Cycle for several years and prefer it to all the others. We do the data entry, you can have the client do it, but our clients prefer that we handle it all. I really like that we can access it from any internet computer, if we are out of the office that can be handy. Their state modules have greatly improved and work fine for us. Especially like their email reminders of tax deposits due and to be sure the money it in the account for transfer."A man that holds a cat by the tail learns something he can learn no other way." - Mark TwainComment
-
I use it
and love it to tears. Everything is electronic and, all filings are done by them (after I review and initiate them). I nearly dropped payroll as a service to my clients when using QB payroll. Now, I have no fear of it at all."Congress has spoken to this issue through its audible silence."
Anyone ever notice they beat the daylights out of the definition of a child, but they don't spend much time at all defining "parent"?Comment
Comment