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ProSeries wait time 1 hour this morning...

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    #1

    ProSeries wait time 1 hour this morning...

    How about your tech support?
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    #2
    Drake

    Interesting. I timed Drake this morning for you. 7 seconds.

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      #3
      Have ATX, was happy with mine last night, I was on hold for about 15 minutes. They were having server errors for e-files, he said wait about an hour and try again, I did and they went through just fine.

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        #4
        Drake

        First ring
        What can I do for you brian?

        Time to switch

        brian.
        Everybody should pay his income tax with a smile. I tried it, but they wanted cash

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          #5
          ProSystem fx

          ProSystem fx support is outstanding, fast, thorough; amazing that it's the same parent company as ATX.

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            #6
            Lacerte

            No wait, since I never have to call.

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