ProSeries wait time 1 hour this morning...

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  • AZ-Tax
    Senior Member
    • Feb 2008
    • 2604
    #1

    ProSeries wait time 1 hour this morning...

    How about your tech support?
    Tags: None
    • Holland
      Banned
      • Aug 2006
      • 54
      #2
      Drake

      Interesting. I timed Drake this morning for you. 7 seconds.

        Comment

        • Safire
          Senior Member
          • Jun 2005
          • 253
          #3
          Have ATX, was happy with mine last night, I was on hold for about 15 minutes. They were having server errors for e-files, he said wait about an hour and try again, I did and they went through just fine.

            Comment

            • Brian EA
              Senior Member
              • Dec 2005
              • 786
              #4
              Drake

              First ring
              What can I do for you brian?

              Time to switch

              brian.
              Everybody should pay his income tax with a smile. I tried it, but they wanted cash

                Comment

                • Lion
                  Senior Member
                  • Jun 2005
                  • 4699
                  #5
                  ProSystem fx

                  ProSystem fx support is outstanding, fast, thorough; amazing that it's the same parent company as ATX.

                    Comment

                    • veritas
                      Senior Member
                      • Dec 2005
                      • 3290
                      #6
                      Lacerte

                      No wait, since I never have to call.

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