WebCD update???

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  • OldJack
    Banned
    • Dec 2005
    • 1689
    #1

    WebCD update???

    Has anyone received a WebCD update??

    I have never received any updates that I am aware of and by right click on the little icon in the windows system tray, selecting "Show Status", I get this error message.


    Originally posted by Results of Show Status
    Time: 03/22/07 8:52:07 AM
    Checking library "TheTaxBook WebCD" for update...
    Downloading http://nxt.infosolutions.com/taxbook/Library.libinst
    The remote server returned an error: (404) Not Found.
    The root element is missing.
    Tags: None
    • Gretel
      Senior Member
      • Jun 2005
      • 4008
      #2
      Got the same thing. I will contact tech support at TTB and send them the report.

        Comment

        • GIMoe
          Senior Member
          • Feb 2007
          • 143
          #3
          Me too

          I get the same thing too. Hmmmm....
          That's all I have to say ... for now.

          Moses A.
          Enrolled Agent

            Comment

            • BOB W
              Senior Member
              • Jun 2005
              • 4061
              #4
              I had....

              .... a simular problem and I just reinstalled from the CD. The CD will remove the problem one and install it again. Took all of 3 minutes.
              This post is for discussion purposes only and should be verified with other sources before actual use.

              Many times I post additional info on the post, Click on "message board" for updated content.

                Comment

                • I Usually Just Read
                  Junior Member
                  • Mar 2007
                  • 1
                  #5
                  Didn't know the message board was for customer service

                  Post deleted
                  Last edited by Brad Imsdahl; 03-23-2007, 11:14 AM.

                    Comment

                    • veritas
                      Senior Member
                      • Dec 2005
                      • 3290
                      #6
                      Oh Oh

                      I Usually Just Read


                      You don't know what you have done do you?

                        Comment

                        • OldJack
                          Banned
                          • Dec 2005
                          • 1689
                          #7
                          Originally posted by I Usually Just Read
                          I'm not sure why a select few, mostly OldJack, feels that the message board is a place to post customer service issues.
                          You obviously had trouble reading the original post as it was asking "Has anyone received a WebCD update?? " Here's hoping your reading skills improve.

                          There was nothing asked for or about customer service nor was I complaining about anything. If I didn't know better I would think that this poster was a TheTaxBook employee complaining and hiding his identity with a new fictitious name.

                            Comment

                            • Brad Imsdahl
                              Senior Member
                              • May 2005
                              • 623
                              #8
                              Sorry OldJack for the new poster.

                              Let me remind everyone that insulting other posters will not be tolerated on this message board. If you have a complaint, use the contact us link.

                                Comment

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