Just got off the phone with 1-800-829-1040. Good grief! A new low (no small achievement for them) in customer service.
Ten minutes hold time just to get the menu, for Heaven's sake. Then thirty minutes of loud, blaring, crashing crescendoes by various long-hairs (and I don't mean hippies). I'll bet I listened to that recording fifty times--you know, the one that says "Please do not hang up. Your call is important to us....blah, blah, blah." It begs the question, "If we're so important to you, why don't you hire enough people to man the phones?"
I know I mentioning liking something classical a few posts back, but you'd think they could give us just one soothing string quartet every now and then? Maybe I'm an ingrate since their non-help (I never got to talk to them) is free, but this is ridiculous. I put myself in mind of Seinfeld's line about the bums at the soup kitchen complaining--"What? Soup? Again?"
What did I call them about? I've completely forgotten. My ear is numb.
Ten minutes hold time just to get the menu, for Heaven's sake. Then thirty minutes of loud, blaring, crashing crescendoes by various long-hairs (and I don't mean hippies). I'll bet I listened to that recording fifty times--you know, the one that says "Please do not hang up. Your call is important to us....blah, blah, blah." It begs the question, "If we're so important to you, why don't you hire enough people to man the phones?"
I know I mentioning liking something classical a few posts back, but you'd think they could give us just one soothing string quartet every now and then? Maybe I'm an ingrate since their non-help (I never got to talk to them) is free, but this is ridiculous. I put myself in mind of Seinfeld's line about the bums at the soup kitchen complaining--"What? Soup? Again?"
What did I call them about? I've completely forgotten. My ear is numb.
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