Taxpayer's return was rejected today because "The Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN) provided on the return is not valid." No IP PIN was input for the dependent. The client found she received an IRS notice that the dependent would be issued an IP PIN in December or January, but said she did not get a letter assigning her minor child an IP PIN. The IRS is not taking phone calls today because their offices are closed for the holiday today. This client has not created an account to IRS online services. Does anyone know if the client can get the minor child's IP PIN if the client creates an account for herself?
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How to get a Dependent/Qualifying Person IP PIN
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How to retrieve your IP PIN online
You may use our Get an IP PIN online tool to retrieve your current IP PIN. If you don’t already have an account on IRS.gov, you will be asked to register for an account and validate your identity.
If you previously created an online account and obtained an IP PIN, access Get an IP PIN and log in to your account. You may be required to verify your identity again due to our increased account security.
https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin#:~:text=You%20may%20use%20our%20Get,log%20in%2 0to%20your%20account.
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