This is beyond ridiculous

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  • ATSMAN
    replied
    Originally posted by TAXNJ
    How do you bill the client for your time in a case like this?
    I have eaten the cost of waiting on the phone when dealing with IRS. Just my bad luck I guess!

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  • TAXNJ
    replied
    Bill

    Originally posted by kathyc2
    After 3 1/2 hours, I finally got a live person.
    How do you bill the client for your time in a case like this?

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  • kathyc2
    replied
    After 3 1/2 hours, I finally got a live person.

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  • kathyc2
    replied
    Originally posted by ATSMAN
    If you don't want to play phone tag, respond to the deficiency notice with proof of payment.

    I just did one last week.
    He first got a notice in May and sent them copies of front and back of cleared check. Gets a second notice this week. I couldn't get through on the practitioner line yesterday so called the 1040 line. She told me that the 3rd party designee on 1040 is only good for one year, so she couldn't discuss any other tax year with me. That's why I thought maybe it got posted to 2013. The 2013 balance due check cleared 4/21 and 1st estimated cleared 4/22 so I doubt he accidently sent them in together.

    So today POA in hand and I'm on hold for 2 hr 49 minutes. 1040 line will not allow you to even hold.

    E-services won't let me set up an account, and guessing it may be because I set one up years ago and never used it.

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  • ATSMAN
    replied
    If you don't want to play phone tag, respond to the deficiency notice with proof of payment.

    I just did one last week.

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  • DaveO
    replied
    Eservices has a module to address the miss-application of a payment.

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  • kathyc2
    started a topic This is beyond ridiculous

    This is beyond ridiculous

    I have been on hold w/ practitioner line for hour 47 minutes!

    IRS is not showing client paid 4/14 estimated payment but he has proof of check clearing. I'm guessing it got applied to 2013 tax instead of 2014 tax. Anyone know of a way to get this changed electronically without speaking to IRS?
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