Had a sad case come in yesterday afternoon.
One of my elderly clients (the second that's come down with it now) made a ten-mile trip from out of town to leave her tax information at the office. It was embarrassing--for both of us. She got out of the car, a wad of papers in hand, and I had a sinking feeling she was back to leave them again. She first brought them in January--I did the return and called, but she no longer answers the phone. I wrote--no response; so I called her brother and he brought her to the office. They picked up the return.
This day, she was with her daughter, signaling deterioration has advanced and the family's had to step in. She's a wonderful lady -- outgoing, a pleasant person of a congenial nature, a devout Christian church-goer, and still very much physically virgorous. Other than her puzzled look, you couldn't know that her brain is slowly, steadily, and inexorably dying (God-this is such a miserable disease).
We sat at the desk and I told her, as gently as possible, that the tax had already been filed. I tried an easier way out; telling her I'd been unable to contact her and suggested her brother had picked it up (they're close), to call him and check, but, in any case, I had a copy and it had been filed. A nearby employee cut in with "No, they've already been.." before I could nail her with a glance. I don't think she caught it, but she doesn't talk a lot--mostly just looks and listens--anyway she agreed to call her brother and they left.
I'm not sure if she understands the gravity of the situation or not. It's just such a serious thing that I can't really figure out any good way to deal with it. There's just no nice way to tell somebody they're "crazy." I don't mean that the way it sounds because I'm not telling her that directly or anything, but just having the discussion itself is a mutually realized recognition of irrational behavior.
I once heard Bette Davis (for the younger people--she was a movie star) make this telling observation -- "Old age is no place for sissies."
One of my elderly clients (the second that's come down with it now) made a ten-mile trip from out of town to leave her tax information at the office. It was embarrassing--for both of us. She got out of the car, a wad of papers in hand, and I had a sinking feeling she was back to leave them again. She first brought them in January--I did the return and called, but she no longer answers the phone. I wrote--no response; so I called her brother and he brought her to the office. They picked up the return.
This day, she was with her daughter, signaling deterioration has advanced and the family's had to step in. She's a wonderful lady -- outgoing, a pleasant person of a congenial nature, a devout Christian church-goer, and still very much physically virgorous. Other than her puzzled look, you couldn't know that her brain is slowly, steadily, and inexorably dying (God-this is such a miserable disease).
We sat at the desk and I told her, as gently as possible, that the tax had already been filed. I tried an easier way out; telling her I'd been unable to contact her and suggested her brother had picked it up (they're close), to call him and check, but, in any case, I had a copy and it had been filed. A nearby employee cut in with "No, they've already been.." before I could nail her with a glance. I don't think she caught it, but she doesn't talk a lot--mostly just looks and listens--anyway she agreed to call her brother and they left.
I'm not sure if she understands the gravity of the situation or not. It's just such a serious thing that I can't really figure out any good way to deal with it. There's just no nice way to tell somebody they're "crazy." I don't mean that the way it sounds because I'm not telling her that directly or anything, but just having the discussion itself is a mutually realized recognition of irrational behavior.
I once heard Bette Davis (for the younger people--she was a movie star) make this telling observation -- "Old age is no place for sissies."
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