I just need to get this off my mind... and you all the only ones that know what I would be talking about. So it is a little Rant.
New client came in last week. Told me she took Distribution out of 401K. I told her I need a 1099R. Got a 1099-DIV for the 401K? I told him to contact his advisor again. This time I received an statement showing distributions throughout the year. Note from advisor saying does not have to be reported to IRS no withholding. I sent an email saying that I knew he told my client there was no 1099r but there had to be if there were distributions to please look again and send me the form. I was not short sounding in the email, just saying the facts.
Geez, I do not know what happened but client called and left me several messages this morning about how mad I made her financial advisor. That I did know anything about 401Ks, did not understand that the distributions did not have to be reported one, and finally if I did no know how to handle it to give him his papers back. She was irriate. I've never had a person act like this with me before.
So I told her to come by to get the papers. Signed off on letter saying that she got it. She was huffed up... did not say anything... and would not come in the office. She asked for what the advisor sent me. I told her to come in and not to stand outside. While printing, I explained that I was told and sent records showing distributions and I just wanted the return prepared correctly. She settled down a little then. I tried to explain where I was coming from... not sure if she got it or not. She said she did not know me very well but had known him much longer and he controlled her investments.
I just left it. I understand there are transactions that go on in an retirement account that are not reported but money the taxpayer receives has to be.
I did not charge for my time... really a simple return, glad I found out now than later.
Makes me consider taking referrals only.
New client came in last week. Told me she took Distribution out of 401K. I told her I need a 1099R. Got a 1099-DIV for the 401K? I told him to contact his advisor again. This time I received an statement showing distributions throughout the year. Note from advisor saying does not have to be reported to IRS no withholding. I sent an email saying that I knew he told my client there was no 1099r but there had to be if there were distributions to please look again and send me the form. I was not short sounding in the email, just saying the facts.
Geez, I do not know what happened but client called and left me several messages this morning about how mad I made her financial advisor. That I did know anything about 401Ks, did not understand that the distributions did not have to be reported one, and finally if I did no know how to handle it to give him his papers back. She was irriate. I've never had a person act like this with me before.
So I told her to come by to get the papers. Signed off on letter saying that she got it. She was huffed up... did not say anything... and would not come in the office. She asked for what the advisor sent me. I told her to come in and not to stand outside. While printing, I explained that I was told and sent records showing distributions and I just wanted the return prepared correctly. She settled down a little then. I tried to explain where I was coming from... not sure if she got it or not. She said she did not know me very well but had known him much longer and he controlled her investments.
I just left it. I understand there are transactions that go on in an retirement account that are not reported but money the taxpayer receives has to be.
I did not charge for my time... really a simple return, glad I found out now than later.
Makes me consider taking referrals only.
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