Getting FTF and/or FTP penalty abated?

[AZ-Tax]

New client comes me early Oct 2013. Client did not file extension form 4868 and I filed his 2012 tax return prior to Oct 15, 2013. Client receives letter from IRS hitting client with FTF and FTP (approx tax that was owed $1500) penalties plus interest. I asked client if they they ever had FTF in any previous tax years and they replied no. What are the chances of me getting the Failed to File penalty waived?

[MDEA]

Ftf&ftp penalty

I have gotten both penalties waived for clients after they paid the original tax owed.It has to be the first time waiver has been asked for.Called PPL and they did it.

[Uncle]

It works sometimes

I called the Practitioner line last week to beg for abatement of a 12K penalty. I had a long sob story ready to go, but the IRS staff simply said "No problem, I have abated the penalties and reduced the interest from $955 to about $75. Is there anything else I can do for you today?"

[ATSMAN]

State returns are difficult to waive FTF/FTP penalties compared to IRS. Just had one rejected this year.