At this point, I know there are no answers to this situation. I just want to see if anyone can give me some ideas based on their experience.
A 75 y.o man came in yesterday. He hasn't filed any returns since '97. So, I look through his papers. He definately meets filing requirements. He has a 1099R from OPM for more than 30,000 each year. I asked him if he had been getting any letters from the IRS. He said no. So, I felt the best thing to do was to call the IRS and see if anything has been going on the man doesn't know about.
After the IRS gets on the phone, they want to talk to him to ID him. They then tell him that there is no record of him at all. I get back on the phone and the agent is very short and rude. He does say that the Soc Sec number given doesn't exist. I told the agent that I was looking at a 1099R from OPM with that number on it. The agent says all the t/p can do is go to the IRS office in San Antonio.
So, I ended the call. I had the man sign a POA. I have faxed it in. When it is processed, I will call back myself. I have been wondering about the call. How can the SS number not exist? Do you think the agent was just inept? Or has anyone seen this issue before. It would be very difficult for this little old guy to go to the IRS office. Any thoughts would be appreciated.
Thanks
A 75 y.o man came in yesterday. He hasn't filed any returns since '97. So, I look through his papers. He definately meets filing requirements. He has a 1099R from OPM for more than 30,000 each year. I asked him if he had been getting any letters from the IRS. He said no. So, I felt the best thing to do was to call the IRS and see if anything has been going on the man doesn't know about.
After the IRS gets on the phone, they want to talk to him to ID him. They then tell him that there is no record of him at all. I get back on the phone and the agent is very short and rude. He does say that the Soc Sec number given doesn't exist. I told the agent that I was looking at a 1099R from OPM with that number on it. The agent says all the t/p can do is go to the IRS office in San Antonio.
So, I ended the call. I had the man sign a POA. I have faxed it in. When it is processed, I will call back myself. I have been wondering about the call. How can the SS number not exist? Do you think the agent was just inept? Or has anyone seen this issue before. It would be very difficult for this little old guy to go to the IRS office. Any thoughts would be appreciated.
Thanks
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