TaxWorks (RedGear) Software

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  • Kurly
    Senior Member
    • Jul 2005
    • 247

    #1

    TaxWorks (RedGear) Software

    Any one out there use TaxWorks. if so are you able to use the program in its available form. I am haveing major problems getting program to work in any way.

    Thanks

    Kurly
  • S T
    Senior Member
    • Jun 2005
    • 5053

    #2
    Kurly - PM me - I am on TW through RedGear - not the TRX platform

    Sandy

    Comment

    • Jiggers
      Senior Member
      • Sep 2005
      • 1973

      #3
      Though I don't use TaxWorks, several friends do, and they have all commented that they are having lots of trouble getting the software to work. They have been told that their tech people are working overtime to get the software fixed.
      Jiggers, EA

      Comment

      • JSLATER
        Senior Member
        • Dec 2007
        • 124

        #4
        ATX is having similar problems.

        Comment

        • Black Bart
          Senior Member
          • Jun 2005
          • 3357

          #5
          Ohhh Noooooo!

          Originally posted by JSLATER

          ATX is having similar problems.
          I just loaded the 2012 ATX and a pop-up said "CCH is encountering a problem and needs to close....etc., etc." Why, oh why, did they have to "fix" it when it wasn't even broken?

          A pox on programmers trying to justify their salaries with catchy little new twists and turns.

          Comment

          • Kurly
            Senior Member
            • Jul 2005
            • 247

            #6
            Pm

            Originally posted by S T
            Kurly - PM me - I am on TW through RedGear - not the TRX platform

            Sandy
            How do I PM?

            Kurly

            Comment

            • JSLATER
              Senior Member
              • Dec 2007
              • 124

              #7
              You may send a private message to a member of this forum by clicking the 'Send A Private Message' link in the private messaging section of your user control panel, or by clicking the button in a member's posts. Click on their name and a window will open and show a PM link.

              Comment

              • Roberts
                Senior Member
                • Sep 2005
                • 807

                #8
                As I understand it ATX had to fix their software because of new IRS efile requirements.
                TaxWorks may or may not be the same situation.

                Comment

                • gman
                  Senior Member
                  • Dec 2005
                  • 676

                  #9
                  Taxworks

                  I have had problems with Taxworks also, and getting thru to support is almost impossible. Had issues last year and have been thinking about making a change.
                  They don't even put you on hold, just state that they are having high call volume, call back later.

                  FRUSTRATED

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