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What are your Guarantees Mr/Ms Tax Preparer?

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    What are your Guarantees Mr/Ms Tax Preparer?

    I am curious what guarantees if any you fellow preparers have. Mine is as follows:

    If I am at fault (fault meaning, entered incorrect data that was supplied to me, etc) and if my error generates and IRS letter for which more income tax is due, I will amend the tax return for free (if applicable) and pay any interest and/or penalities if the IRS letter is in my hands within 20 calendar days of the date on the letter. I will NOT pay the additional income tax to bring the tax return to its correct status.

    #2
    Guarantees

    I pretty much follow the same policy - AND HAVE adhered to it.
    And yes - I HAVE paid my clients back for the additional interest/penalty charges.
    The tax is their responsibility - if the mistake was not made - they would have either had to pay more money with the balance due - or had a reduced refund.

    I am presently waiting for a client to contact me for the 2008 return that I amended a few weeks ago..
    In going through his data from 2008 this year - I noticed I misentered the medicare insurance premium of $ 1157. Instead of medical insurance I erroneously picked it up on my software program as FWT.
    Why IRS hasn't gotten to him by now for 2008 I don't know (he timely filed - no extension).
    Uncle Sam, CPA, EA. ARA, NTPI Fellow

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      #3
      I work for the 2nd biggest chain, and there is the basic guarantee for penalties and interest, and they are supposed to back me. There is also an upgrade, which very few people buy.

      That said, I will stand behind every return I have prepared in my career. If I made a mistake, then I have learned, I will not make that same mistake again.
      Last edited by powerage; 04-15-2010, 10:42 PM. Reason: spelling, as usual
      If I'm wrong, please correct me, because I don't have the tax knowledge y'all have. Cheers!

      admin@badfloridadrivers.com

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        #4
        My letter to my clients

        states that I am not H&R Block or Jackso Hewitt. Therefore, I cannot pay penalties and interest even if I made an error. I will be quite happy to correct it, write letters or whatever I can do besides pay P&I.

        I tell them I offer a very competitive rate and H&R Block and JH have the error price built into what is charged to prepare the return. This has been my statement for at least 15 years and I stand by it and have had no rpoblems with it that I know of. Of course, my errors have been very minimal and resulted in very small payments, if any. The majority of oversights have come from the clients. I still do whatever I can to assist them in a way that's most beneficial to them even when it's their mistake.

        Peachie

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