NT / Excuse Me While I Vent

[RitaB]

You are right of course

Why don't you just refuse to do her work?

Well, I was hopeful that I could educate her, but apparently not. I fired 45 clients last year, but I thought she would do what I asked, and I kept her. I am rethinking that one.

My venting was meant to be humorous, BTW. I mean, only you guys would understand that you can't make this stuff up. Read her description of the asset. As my Daddy used to say, "Her tongue is loose at both ends."

[thomtax]

Why don't you just add a big extra fee for sorting and dissemination of documents provided and tell them that if they do the work, it could save them money. And if they pay it, you are just that much better off.

LT

[Gretel]

Why don't you just refuse to do her work?

No offense to you, Rita, but I would like to take this opportunity to voice something that was on my mind the last days anyway, reading all that venting. I truly do understand this disgust and the hope a client might perform to my standards if I just try hard enough and find the right words. Right! It is not going to happen.

Does that mean I have to be unhappy about this? No! (But I have a very hard time myself to not blame the client for what I feel and to try to get rid of this feeling by venting to...it really doesn't matter).

While along all that is needed to kindly tell the client I won't do his work, or say to him: No, whatever you heard from ..(fill in: TV, your neighbor, your hair dresser) is not a deduction or credit and if you don't believe me or don't like it there is nothing I can do for you. End of story - go on with work and life without grumbling.

Besides I know of myself that I am as ignorant in other areas of my live and definitely not "better" than my client. After all if our clients knew what they can take as deductions, they would not need us, right?

[RitaB]

Lady makes crafts. Gives me ALL her receipts. I gave her a nice list (that I made up JUST FOR HER) last year with category tips (never mind there is a Sch C there with all this on it) and a written plea to NOT SEND ME ALL YOUR RECEIPTS.

Yeah, on 3/01/10 husband is waiting at my office door when I come to work with her box of receipts, mainly because the county property tax schedule was due that day. I put it aside cause I'm so disgusted. She calls today, 3/19/10, because "we really need our refund, not paid our property tax" (due 2/28).

I have never seen so much worthless information. For example, she buys some storage bins and writes this explanation:

"Storage sheds (yard bins) purchased in Sevierville to haul wreaths home in back of truck in rain after cardboard boxes disintigrated! Got flooded out of our campground and came home at midnight so lucky we had these and had everything already stowed as we had to unhook and go pronto as in emergency situation! (Ankle deep water! River coming in fast!)"

There is a whole box of this crap.

She used to work in a CPA's office.