IRS New Website-Want to complain?

[taxea]

Here is the website address to voice your opinion of their new site. I don't like it...if you don't like it either please take a minute to email them. taxea

irs.gov.website.helpdesk@speedymail.com

[Larmil]

Here is the website address to voice your opinion of their new site. I don't like it...if you don't like it either please take a minute to email them. taxea

irs.gov.website.helpdesk@speedymail.com

What are we supposed to complain about to this email addy that you have?

[jimmcg]

What are we supposed to complain about to this email addy that you have?

At least to me, form and publication retrieval seems more cumbersome and slower than previous........Maybe I am just set in my ways.

[TaxLadyinPA]

100% agree

Oh I do agree with you .... I hate it ... Before if I wasn't sure what number form I wanted I could scroll through the whole thing and find what I wanted. Now you better know exactly what you want or you will be forever finding it. I totally liked the old way soooooo much better.

Do you think they will listen if enough moan and groan to them ..... Count me in ... I'm a big whiner ... or is that weiner .... or weinie ... or wino .... ...

point is .. I detest their new set up!!!! LOL

[taxea]

Jim and Tax Lady...now that is exactly what I am talking about. I noticed a post from someone a few days ago and thought it might be worth the effort of posting an address we can complain to...guess some don't agree. But I am sure some will appreciate it. taxea

[Jiggers]

New website

Getting forms is a pain. You have to have the exact form/schedule number:

1120S gets nothing. 1120-S does.

1040ES gets nothing. 1040-ES does.

[jimmcg]

Jim and Tax Lady...now that is exactly what I am talking about. I noticed a post from someone a few days ago and thought it might be worth the effort of posting an address we can complain to...guess some don't agree. But I am sure some will appreciate it. taxea

Good idea! I emailed my comments. So far only the usual computer generated responses.........No constructive answer yet.

[jimmcg]

Getting forms is a pain. You have to have the exact form/schedule number:

1120S gets nothing. 1120-S does.

1040ES gets nothing. 1040-ES does.

Sounds like the software was written by a beurocrat who never had to retrieve a form or publication in their life.

[ChEAr$]

new design

Look at the search boxes more closely. You may search for product number for a
form (1120, 1065, etc) OR a word in a title.

Try typing in "corporation" in first box, then click on second box for drop down menu and
select "title".

I like it.

[BHoffman]

We're a bunch of old dogs learning new tricks. My computer died in early Feb. Had to get used to the new and wonderful (not) VISTA. Had to buy new Quickbook because wonderful VISTA doesn't support versions below 2009. Had to buy a new scanner because there is no wonderful VISTA compatible driver download. Had to use the laptop to transfer data from the external hard drive backup to the wonderful VISTA because it doesn't support the version of Ghost I used. Didn't even try to install my good old Office 98, so had to buy Office 2007 and re-learn it because nothing is where it used to be when I could whip out a spreadsheet before you could blink.

I actually felt sad losing that old computer. We'd been through some real good times and some hard times together. There it was, on the floor in the middle of my office with it's poor little belly open and cables hanging out from our attempts to resuscitate it. Well, we respected its wishes to be an organ donor, so my sister has it for parts.

[JG EA]

The best way to navigate the IRS website is to google want I want and put IRS in the request and it takes you to the right place. Usually anyway.

[erchess]

Neat Trick

JG that is a very neat trick thank you.

[erchess]

Bad Timing

I have not been to the new site but I would say that May would have been a better time to make massive changes in their site. I don't know about the rest of you but when I get around to looking for something from the IRS during the season I want it badly and I am in a hurry to have it.

[Jesse]

We're a bunch of old dogs learning new tricks.

The best way to navigate the IRS website is to google want I want and put IRS in the request and it takes you to the right place. Usually anyway.

I have not been to the new site but I would say that May would have been a better time to make massive changes in their site. I don't know about the rest of you but when I get around to looking for something from the IRS during the season I want it badly and I am in a hurry to have it.

I have only searched the site for by keywords, and actually haven't noticed any changes, but like JG I usually go to Google first. I also find the older I get the more resistant I am to change. And I totally agree with Erchess this is really bad timing for changes to the site. It's nice to have the link to make complaints, but some may not have problems, it's okay to agree to disagree.

[taxea]

They need to be told "if it ain't broke, don't fix it". I too have gone to google. taxea