I'm using Proseries Basic. I just installed a new update. After the update, I went to efile a return. I received a mesage - Conversion Failed. AND THEN THE FILE WAS DELETED!!!
The client stats are still shown on homebase but the when you go open it, it is not found. A quick look with windows explorer verified that the .dat file was indeed gone.
Fortunately I did a back up with my Clickfree earlier so I was able to retreive the missing file.
In addition, Homebase was different. It was sorted by modified date and you could not change it to sort by any other stat.
On a good note, I did re-boot and homebase appeared back to normal. I efiled another return - knowing I had a backup - and it worked.
That Clickfree just paid for itself.
The client stats are still shown on homebase but the when you go open it, it is not found. A quick look with windows explorer verified that the .dat file was indeed gone.
Fortunately I did a back up with my Clickfree earlier so I was able to retreive the missing file.
In addition, Homebase was different. It was sorted by modified date and you could not change it to sort by any other stat.
On a good note, I did re-boot and homebase appeared back to normal. I efiled another return - knowing I had a backup - and it worked.
That Clickfree just paid for itself.
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