I had a new client last April {10th) who needed to file his 2003, 2004, 2005 and 2007 returns as the IRS contacted him stating he owed about $12k. Of course he was ready to freak out.
He found most of his papework {house mortgage, W2's etc} and I processed accordingly.
We {he} contacted the IRS due to the April 15th deadline for 2003 returns. They were accomodating and gave him a different address to mail the older returns to s they would get processed..
After processing all returns the client was set to get back $8k instead of owing $12,. Obviously, he was happy- I was paid.
He returned this year early and states they denied 2003 due late filing. This was a $2,300 return alone. He's upset and I want to work with him and the IRS to resolved. However, he is having a problem finding the original notes he took when he talked to them. {Agent ID which I asked him to retain}..
Question:
What if anything can I do to further the cause {it was filed 5 days late according to them).
How do some of you charge to assist in these areas? Should I have him sign a letter of engagement to cover my time and protect myself.
Thoughts?
He found most of his papework {house mortgage, W2's etc} and I processed accordingly.
We {he} contacted the IRS due to the April 15th deadline for 2003 returns. They were accomodating and gave him a different address to mail the older returns to s they would get processed..
After processing all returns the client was set to get back $8k instead of owing $12,. Obviously, he was happy- I was paid.
He returned this year early and states they denied 2003 due late filing. This was a $2,300 return alone. He's upset and I want to work with him and the IRS to resolved. However, he is having a problem finding the original notes he took when he talked to them. {Agent ID which I asked him to retain}..
Question:
What if anything can I do to further the cause {it was filed 5 days late according to them).
How do some of you charge to assist in these areas? Should I have him sign a letter of engagement to cover my time and protect myself.
Thoughts?
Comment